Sunil Patel, our founder, ran a successful auto shop for a decade but struggled with outdated, inefficient management systems. Despite trying various platforms, he faced poor reporting and unreliable tools, making shop management a challenge.
Frustrated by the industry's lack of modern solutions, Sunil began working on the idea for a better system in 2015. After years of development and refinement, the first version of our shop management tool officially launched in 2017.
Since then, we’ve been empowering shop owners with tools that address common industry challenges and help them succeed.
From the early days of Tekmetric, the team has been guided by two core principles: trust and transparency.
You don't need to be an auto industry veteran to know that customers can be wary when walking into a new shop. It's your job to make them feel comfortable, every step of the way. That's why, from day one, we’ve made intentional decisions with trust and transparency in mind for our customers.
With innovation, actionable data and best-in-class support all factored in, a flexible, community-driven solution was born, one that always puts customer experience first.
At Tekmetric, we understand that building trust with customers is essential to the success of any auto repair business.
That's why we've built our platform with features that prioritize transparency and communication, with real-time, holistic visibility into shop and employee performance to help identify bottlenecks, spot opportunities, and make data-driven decisions that improve productivity.
We’re relentlessly committed to growth, and continue to improve and innovate, with the customer experience at the core of every move we make.
